Cancelled appointments will be charged full value to the card stored on the booking system if under 24 hours notice is given prior to appointment date & time.
Cancelled appointments will be charged 50% of the value to the card stored on the booking system if more than 24 hours but less than 48 hours notice is given prior to the appointment date & time.
For toxin appointments: cancelled appointments will be charged full value to the card stored on the booking system if under 48 hours notice is given prior to the appointment date & time. This is due to the cost of the stock which is prescribed on a per patient basis. If more than 48 hours notice is given but less than 4 days 50% charge applies to toxin appointments.